Privacy Policy
Last Updated: February 27th, 2025
This Privacy Policy describes how Revin, Inc. ("Revin", "we", "us" or "our") collects, uses, stores, and shares your information when: (1) you access and/or use of our websites, mobile applications, or other digital properties where this Privacy Policy is posted, including www.revin.ai("Sites"); (2) you use our products and services including our software-as-a-service that we provide on behalf of our Business Customers, as further discussed in Background below ("Services"); (3) you communicate with us in any manner, including by email, direct messaging, through our Services, telephone, and/or in person("Communications"); and(4) we interact with certain third parties, including our Business Customers.
1. Background
We provide Services to help our business customers(“Business Customers”) automate communication channels and improve related efficiency when engaging with their customers and prospective customers.When our Services are rolled out by our Business Customers on the Business Customer’s website or platform, (“Business Customer Resources”), we will process personal information on behalf of our Business Customers to provide the Services in connection with their Business Customer Resources. Because we process information on behalf of Business Customers, we rely on our Business Customers to provide adequate notice and consent, where required, for us to contact you on their behalf.Importantly, Business Customers independently determine how to process and use your information that we process.If you have any requests related to such information and their use, please direct all such requests to the applicable Business Customer.When our Communications with you are made on behalf of our Business Customers, we will identify the respective Business Customer or related entity that we are contacting you on behalf, so it should be apparent who an applicable Business Customer is and to whom requests should be sent to. Our Services include messaging services on behalf of our Business Customers through the use of SMS text messaging. Where applicable, you may opt - out of receiving such messages as instructed in any SMS text message or as further provided in Your Rights and Choices below. If you have questions, you may contact us through the information provided in the Contact Us section below.
2. What Type Of Information Do We Collect ?
Depending on how you interact with our Sites and Services, the nature of our Communications, and how we may interact with third parties including our Business Customers, we may collect the following pieces of your information: ● Basic Identifying Information.Information such as your first name, last name, phone number, email address, physical address, and other related identifying information. ● Device Identifier and other Unique Identifiers.Information such as your device identifier, internet protocol(IP) address, API Keys, cookies, beacons, pixel tags, mobile ad identifier, and other unique identifiers. ● Internet or Other Network Activity.Information such as your browsing or search history, and other information regarding your interactions with our Sites, Communications, and advertisements. ● User Content.Information such as your Communications with us and any other content you provide, through our Services when communicating. ● Audio and Visual Information.Information such as photographs, images, videos, and other information you or our Business Customers may provide. You may choose to voluntarily provide other information to us that we do not request, and, in such instances, and in such situations we have no control over what categories of personal information such disclosure may include. US_ACTIVE\129436529\V - 1
3. How Do We Collect Your Information ?
We collect your information in three ways: (1) directly from you when you use our Sites, Services, and Communicate with us; (2) automatically using online technologies when you engage with our Sites, Services, and Communications; and(3) from third parties. ● Directly from you.We collect information directly from you when you enter your information on our Sites, engage with our Services through a Business Customer’s integration, access our content, take a survey or a poll or enter a contest, use our Sites, engage in Communications with us, or sign - up to receive emails, text messages, or certain other Communications from us or our Business Customers. ● Automatically Using Online Technologies.When you visit our Sites, open or click on emails we send you or related Communications, or interact with our advertisements, we or other third parties may automatically collect certain information about you using online tracking technologies such as cookies, pixels, web beacons, software developer kits, and related technologies.For more information, see Cookies and Related Online Tracking Technologies below. ● From Third Parties.We collect information from our Business Customers, data analytics providers, marketing or advertising providers, fraud prevention service providers, and other vendors that provide us with various services.
4. Cookies and Related Online Tracking Technologies
We may deploy cookies, pixels, web beacons, software development kits, and other similar online tracking technologies to gather information about you when you use our Sites, interact with some of our Services, and engage with our Communications.Some of the online tracking technologies are used to maintain the security of our Sites, manage your account, prevent crashes, fix bugs, save your preferences, assist with basic Sites’ functions, advertising, analytics, and other performance functions.
5. How Do We Use Your Information ?
We use your information for a variety of purposes, including to: ● Provide our Sites and Services to You and our Business Customers.We use your information to provide our Sites and Services to you and our Business Customers, including to: (1) to engage in applicable Communications with you as contracted by our Business Customers; (2) facilitate your access and use of our Sites and Services; (3) process feedback on the Services; (4) send you notifications relating to the Services and related Communications; (5) answer your Communications; and(6) perform other related business functions. ● Communicate with You.We use your information to engage in Communications with you, such as to respond to your requests, inquiries, issues, feedback, and to provide customer service. ● Market and Advertise.We use your information for marketing and advertising purposes, including sending marketing, advertising, and promotional communications to you by email and SMS text message.We also use your information to show you advertisements. ● Conduct Analytics and Personalization.We use your information to conduct research and analytics, including to improve our Sites and Services.We also use your information to understand your interaction with our Sites, advertisements, Services, and our Communications with you.We also use your information to personalize your experience, to save you time when you visit our Sites and use our Services, and to better understand your needs. ● Security and Fraud Prevention.We use your information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions.We also use your information to enforce our terms and procedures, prevent against security incidents, and prevent the harm to other users of our Services. ● Legal Obligations.We use your information to comply with our legal and regulatory obligations, to establish and exercise our rights, and to defend against legal claims. ● Business Functions.We use your information to support our core business functions, including to maintain records related to business management, loss prevention, collecting amounts owed, and identifying and repairing errors or problems in the Sites.
6. How Do We Disclose Your Information ?
We may disclose or share your information with affiliated and non - affiliated third - parties, including in the following scenarios: ● To Our Business Customers.We generally process information on behalf of our Business Customers when you access or use their Business Customer Resources.We share such information in accordance with our agreement with them and their instructions. ● In a Business Transfer.We may disclose or share your information as part of a corporate business transaction, such as a merger or acquisition, joint venture, corporate reorganization, financing, or sale of company assets, or in the unlikely event of insolvency, bankruptcy, or receivership, in which such information could be transferred to third parties as a business asset in the transaction. ● To Our Service Providers.We may disclose or share your information with certain non - affiliated third parties that provide services on our behalf to facilitate your access and use of our Sites, our Services, and to provide us with certain business functions, including but not limited to sharing your information with brand partners, internet service providers, cloud communications platform providers, advertising networks, data analytics providers, governmental entities, operating systems and platforms, social media networks, payment processors, and other service providers who provide us a service(e.g., customer service, auditing, marketing, debugging to identify and repair errors that impair existing intended functionality on our Sites, and / or protecting against malicious, deceptive, fraudulent, or illegal activity). ● For Legal Process And Protection.We may disclose or share your information to satisfy any law, regulation, legal process, governmental request, or where we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (1) enforce or apply our agreements; (2) protect our interests, property, or safety of others; (3) in connection with claims, disputes, or litigation; and(4) to protect our Sites.
7. How Do We Protect Your Information ?
Although no system can guarantee the complete security of your information, we take all commercially reasonable steps to ensure your information is protected in alignment with all applicable laws and regulations, as appropriate to the sensitivity of your information.
8. How Long Do We Keep Your Information ?
We keep your information for as long as is necessary in accordance with the purpose for which it was collected, our business needs, and our legal and regulatory obligations.If we dispose of your information, we will do so in a way that is secure and appropriate to nature of the information subject to disposal.
9. Links To Third Party Sites
Our Sites and Services may contain links to third party websites and services.Please note that these links are provided for your convenience and information, and the websites and services may operate independently from us and have their own privacy policies or notices, which we strongly suggest you review.10. Your Rights and Choices
A.Account You may access, update, or remove certain information that you have provided to us through your account by visiting your account settings or sending an email to the email address set out as set out in the Contact Us section below.We may require additional information from you to allow us to confirm your identity. Please note that we will retain and use information about you as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
B.Communications The following is information about how to opt out of receiving certain communications from, depending on means of delivery: ● E - mails.You can opt - out of receiving promotional emails from us at any time by following the instructions as provided in emails to click on the unsubscribe link, or emailing us at the email address set out as set out in the Contact Us section below with the word UNSUBSCRIBE in the subject field of the email.Please note that you cannot opt - out of non - promotional emails, such as those about your account, transactions, servicing, or our ongoing business relations. ● Phone & SMS Text Messages.You can opt - out of receiving text messages or calls to your phone number at any time by(i) if applicable for text messages, texting “STOP” in response to any text message you receive from us or contacting us as set out in the Contact Us section below and specifying you want to opt - out of text messages; and(ii) for calls, requesting opt - out during any call you receive from us or contacting us as set out in the Contact Us section below and specifying you want to opt - out of calls.\
C.Cookies and Tracking Technologies The following disclosures relate to your rights and choices in connection with cookies and other tracking technologies: ● Do Not Track.Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit.We do not currently monitor or take action with respect to “Do Not Track” signals.For more information on “Do Not Track,” visit http://www.allaboutdnt.com. ● Cookies and Pixels.Most browsers accept cookies by default. You can instruct your browser, by changing its settings, to decline or delete cookies.If you use multiple browsers on your device, you will need to instruct each browser separately.Your ability to limit cookies is subject to your browser settings and limitations. Please be aware that if you disable or remove tracking technologies some parts of the Service may not function correctly.
11. Children
Our Sites and Services are not intended for children under the age of 13. This includes any links to other websites that we provide for our convenience.We don’t knowingly collect the information of children under 13 for any reason.
12. Changes to Our Privacy Policy
We may change this Privacy Policy from time to time.Any and all changes will be reflected on this page, and where appropriate provided in person or by another electronic method.The effective date will be stated at the top of this Privacy Policy.You should regularly check this page for any changes to this Privacy Policy.
13. Accessibility
If you require a copy of this Privacy Policy in an alternative format, please Contact Us.
14. Contact Us
If you have any comments or questions, please contact us through the following methods: Email: engineering @revin.ai