How Pipedreams recovered $470K+ in lost revenue and automated 50% of bookings with Revin AI agents
recovered from unsold estimates in 3 months
of jobs booked with zero human involvement
Zero downtime
Pipedreams is a fast-growing home services operator focused on helping contractors maximize revenue and deliver exceptional customer engagement. With a large volume of daily estimates and a distributed operations team, they needed a scalable way to follow up on opportunities before they went cold.
THE PROBLEM
Re-engaging unsold estimates and eliminating gaps in customer follow-up
Pipedreams was losing significant revenue due to unsold estimates going cold without consistent follow-up from their team. Front office staff were stretched thin — juggling job bookings, incoming calls, and manual outreach attempts across dozens of open opportunities each day.
Because follow-up wasn’t systematic, high-value jobs slipped through the cracks. Customer engagement felt inconsistent, and the company lacked a scalable process to ensure that every estimate received timely, personalized attention.
THE SOLUTION
Personalized AI follow-up tailored to value and close likelihood
Revin deployed AI agents that automatically followed up on unsold estimates using conversational, human-like outreach. The system seamlessly integrated with Pipedreams’ existing workflows, ranking opportunities by expected value and close probability so the highest-impact jobs received priority attention.
The agents handled every message end-to-end — answering questions, addressing concerns, and moving customers toward booking without requiring human intervention — all with zero operational downtime during rollout.
THE RESULT
$470K+ in recovered revenue — and half of all bookings fully automated
Within the first three months, Pipedreams recovered $470,000+ from previously unsold estimates. Even more transformative: 50% of total jobs were booked entirely by AI, unlocking huge operational leverage for their front office team.
By systematizing follow-up and preserving a friendly, conversational tone, Revin’s AI agents drastically improved conversion outcomes while giving the team more time to focus on delivering best-in-class customer service.
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